Refund, Return & Exchange Policy
Refunds:
- No Refunds on sale / special pricing or discontinued items.
- No refunds on any digital products. (includes courses & downloads)
- No refunds on Spiritual mentoring, consulting or coaching single sessions (see below exceptions).
Live Classes:
- Online Live classes are 100% refundable 14 days before the program starts.
- After 14 days, there is a 50% refund available. (calculations are based on the total of the program offered and not the payment options chosen)
- Once class starts there are no refunds. (starts on orientation).
- If seat is limited then there will be no refunds as we are holding space, however you can apply a credit to the next session.
- No shows are non-refundable.
Workshops:
- Workshops are non-refundable due to reserved seating.
In person Events:
- Are non-refundable due to reserved seating. However you can apply your purchase to the next event (must be the same even), you can also apply the amount paid to another event being held instead, you will only pay the difference of your ticket cost. (if the chosen event is more, if the chosen event is of lesser cost you will not be credited). Please contact to discuss further.
Circles / Roundtables – Online / In-Person:
- Full Refunds can only be issued 14 days before the start date. (online only)
- In person circles are non refundable due reserved seating.
- No shows are non-refundable.
Shop Return & Exchange Policy:
Please note our items are outsourced by third-party suppliers, which are out of our control. Please see each item and or supplier for their return/exchange policy if any. Please ensure you have verified all size charts provided. We are not responsible for third-party suppliers’ policies. We do our best to ensure our site is up to date with the most recent policies from our third-party suppliers.
Please advise if you have any issues we will do our best to troubleshoot and help as best as we can, keep in mind there are no guarantees. We appreciate being in the loop with any issue that may arise, our customers are important to us and we need your help keeping us informed. (we will not do business with a third-party company that is out of integrity and will not hesitate to change partnerships in the best interest of our customers).
Specialty orders:
These orders are made to order / pre-orders or have provided a special pricing discount, we are unable to issue an exchange or refund. Please contact us if you have an issue with your order. There are no refunds.
Reiki Sessions – Energy Healing – Crystal Reiki – Spiritual mentoring: (online, distant, in person)
Note: Any No Show appointments or canceled appointments less than 24 hours before the appointment takes place will forfeit their appointment along with any fees, payments, or deposits associated, there is a no refund policy. By confirming your appointment you have confirmed that you’ve read and agree to the conditions outlined here.
Please contact us directly to discuss any and all issues or concerns, we do our best to work with our clients.
Contact us by email:
Write in the subject line Issue with order along with your order number if available: [email protected]
Reiki is NOT a replacement for formal medical care. Please always speak with your child’s Primary Care Provider regarding any health ailments or questions or if you are concerned about the safety of your child.
Disclaimer: No products or services on my website are meant in ANY way to replace the professional opinion/help of a DOCTOR, healthcare professional, lawyer, or anyone of authority. If you are experiencing any type of illness, it is your obligation and responsibility to seek professional help. I do not take responsibility for the actions, ideas or thoughts of any of my clients before, during, or after the use of any of my products/services. You must be 18+ to purchase this product & if you are under that age you MUST have parental/ guardian consent. Because each product is made specific to client, no refunds or exchanges allowed.